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I'm basically repeating everyone else here...but I wanted a particular toy that I could not find on Amazon, so I took the bait on their website. I ordered on 6/14 and by 6/20 still not even showing as reaching any FedEx facility. I call only to be told email us. I...
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1.0
#1065053
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The company should be investigated. Placed an order on 2/16, not back order confirmation, on 3/6 asked where's my stuff?? I had been charged in full prior to any product being shipped. I was told you'll have it in 72 hours, it's being processed right now. 3/10 asked...
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1.7
#1019681
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I've exchanged too many emails with Samantha Redding (Customer Service) to recount here, but let it be known that I ended up losing $125 when I ordered the RC Bulldozer. Very poor quality (plastic tires!) and worked poorly, unable to pick up even light objects. This...
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Anonymous
Anonymous

its a toy. It doesnt say it is going to pick up your rocks in your backyard.

1.5
I didn't like
  • Return policy
  • Samantha redding
  • False advertising of product
#1016110
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Trend Times - My friend Marie Ravel never received the $152.00

Trend Times
#1122576
1.0
Details
Yes. Yes. And yes on all 3 questions . She basically got burned. Somebody needs rectify the situation. Her number is (702)665-1784. She does have enough cash to retain the attorney that basically waits for her phone calls. Please you would want to fix this problem. Thank you.
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Customer service
Delivery Service

Trend Times - Total rip off

Trend Times
#1076058
1.0
Details
Never received item they don't pick up phones
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
Warranty
Website

Rc Car Review

Trend Times
#1010180
The fire truck is not worth $69. Does not have a siren ladder broken when received. Do not buy from this company. Poor customer service!!!
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Trend Times Customer Care Review

Trend Times
#922467
5.0
Details
I was very impressed how Trend Times handled my order! It arrived a day late due to weather and carrier delay but after speaking to them they mailed me a free gift! My child loves her ride on car. Thanks Trend Times!
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
Warranty
Website
Don't waste your time or money. THIS IS NOT a LEGIT COMPANY!!!! They will ship you a broken toy then refuse to refund your money or they'll exchange for a cheaper made version. Samantha Redding is very unprofessional! If this company was "real" Samantha Redding would...
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1.0
#1001421
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i was told by customer service that a new battery would be sent to me because the battery in the kit was bad . im not a rookie at this and so far ive paid 137.00 dollars for something to hang from the ceiling . i bought this for my grandson , iu guess ill have to buy...
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2.8
#999079
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Order a product that should arrive in 5-14 days. It is 23 days later and they can't track product-have no idea what happened. My account was charged already. They said they send out my order and then responded that it had been canceled. They have my phone number and I...
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1.0
I didn't like
  • Customer service
#981223
Reply to reviews
I called in to order an item (12 ducted fan units). The person on the phone said the item was in stock, but didn't know if they had all 12 available. I get an e-mail days later after I called and e-mailed to find the status of my order saying they have part of the...
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1.0
I didn't like
  • False advertising of product
#964217
Reply to reviews
STOP!!!! stop right now and whatever you do do not order from this company. In my 64 years of living I have never been treated so poorly by anyone let alone any company and in particular Samantha Redding. If the company was not un ethical how could she possible still...
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#956485
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Product color on line was Desert Sand. The color I received is Orange. Not the color shown. They want me to pay S&H and 20% restocking fee. Unable to speak with someone. Also took along time to receive product and was unable to speak with a live person, everything is...
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Bath, New York
#887117
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Don't know what I can say here that has already not been said. At least some of these reviews actually got A PRODUCT. I have nothing. Never got it. Never spoke to anyone. I did get charged though. Out almost $500 for the items I never received. I do wish I would...
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La Prairie, Quebec
#847256
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