Newcastle, Wyoming
Not resolved

I wish I had read some reviews about Trend Time Toys before ordering $250.00 worth of Christmas presents for my sons and my nephews.My order was not correct from the beginning - I ordered 4 helicopters and was suppose to get 2 of each frequency.

Well I got 3 of the same frequency and only 1 of another frequency. I contacted them right away and they kept leading me on indicating that they were going to fix the problem....well of course they did nothing. Today is June 8,2010 and I have been trying to resolve this problem since Christmas 2009 (that's ***)

Just an IMPORTANT tidbit for consumers considering ordering from Trend Time Toys...... it states in there Terms and Conditions that you cannot return helicopters as they are a hobby item, and it also says that returns must be made within 14 days.

Well let me assure you they drag it out way beyond the 14 day period.They won't accept returns unless you contact them and get a number from them and if you try it they will refuse the package.

Monetary Loss: $250.

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