Trend Times charging freight on defective merchandise
Trend Times shipped an RC boat that was defective.I contacted customer service to get a return aughorization.
They said I would have to pay the freight back even though it was a defective product. I wrote that this was unreasonable to have to pay freight out and back for a product that was defective. They said I was demanding and selfish and they would turn me over to EquiFax if I challenged the AMEX bill. I shipped the boat back at my expense.
What a terrible company to do business with.I guess scam would be a good word for this.